How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
After recently starting back on the bike, a couple of rides in i started to notice a bit of discomfort. My current bike seat wasn’t as comfy as i remember. It was only comparable to a guiloteen with wheels that was slowly with each ride beginning to cut me in half from the groin area upwards. This was becoming a problem as not only was I walking around like John Wayne in one of his finest western movie films, every time I sat down it felt like somebody had tried to give me a colonoscopy with a traffic cone (wide end first). The result was me requiring a new bike seat. When I stumbled upon this little beauty. Ohh how my life has change. Every bike ride is now a joy. It’s almost as if someone has moulded a bike seat out of the purest of clouds . Like a slipper for you back end if you will. Couldn't recommend more
To test it I went for a thirty miler yesterday and (thank the lord, because the saddle that came with the bike was some hideous instrument of torture) it was almost as if there was no saddle. Only after about twenty miles did I begin to feel the slightest hint of an ache, and it was barely anything. And I hit some shocking pot holes too, and even they didn't hurt. This saddle has completely changed my ride.
I haven't ridden a bike for around 20 years and weigh 18.5 stone, so I thought I was going to suffer after taking the boys for a 4m mountain bike ride over rough terrain. In preparation, I bought this saddle in the hope that it would ease the after effects, and I was genuinely surprised at how good it was for the money. I completed the ride (in comfort) re-discovered my enthusiasm for biking and am looking forward to next weekend! :)
I read several reviews comparing expensive saddles to very inexpensive ones to get a feel for what makes an expensive saddle worth the extra. What I found was that price appeared to have little to do with which saddles cane out as recommended. So I chose one that was right for dimensions and had gel and a hole in the middle. Perfect . Adjusted correctly this saddle is a great saddle
Feel comfortable for the long rides.I'm talking about 40 miles. When I do 50 it bother a little on the last 8-9miles
Perfect product in this price range. The first thing I tested was its weight which is around 170 grams. The I installed it on my bike easily, adjusted according to my convenience and now, I'm in love with this. It is a very innovative and stylish seat. I'd like to recommend it.
I was doubtful on buying this because it looked very small on the website and I thought it would snap by my weight but it is very light, flexible and strong at the same time. It can withstand more than average himan weight and it is more comfortable than any bike seat I have ever seen.
This bike seat is extremely comfortable, haven't had it long enough to test its durability. Not much heavier than stock mountain bike seat. For comfort gain, the extra weight is removed. Still reasonably slim for going over it in the trails. Make sure to adjust the pitch for your comfort. Highly recommended by me.
Big improvement. No bruised butt after hour long rides on country roads. Well made looks durable. Mat finish was a bit clingy to start with so polished with pledge.
This bike seat is extremely comfortable, haven't had it long enough to test its durability. Not much heavier than stock mountain bike seat. For comfort gain, the extra weight is removed. Still reasonably slim for going over it in the trails. Make sure to adjust the pitch for your comfort. Highly recommended by me.
Light weight but the flexibility is lower then I wanted
After reading the reviews from experienced riders, I knew this was a good deal. There is absolutely no reason to pay fifty plus dollars for a seat of equal value, comfort, and design. I highly recommend this upgrade on both road and mountain bikes.
Felt a little odd to start, it is quite large compared to my previois 2 saddles. Within a month however I stopped noticing the saddle at all. I just enjoy riding my bike at last. When it wears out, I will be back for another. Higly recommended
A bit hard and smaller than it looks on the picture, but it does works
A lot more kind to my backside then the seat that was on my bike. Fairly easy to fit as well. Very happy with purchase. Though with very long rides I would still recommend padded cycling shorts to make it even more comfortable.
Great feeling for my buttocks! The seat that came with my carrera started hurting after a long cycle so i thought id invest in a more comfortable seat and boy did I feel the difference!
Only had seat for 2 weeks and I have to say I have had no issues what’s so ever! No more pain in the A** very comfortable!!!!! Not sure how long it will last but what a great purchase
Very comfortable ride on this seat. Even for me a heavy rider on a road bike it was still very comfortable. Little to no saddle soreness. I gave it a 4 star because I would love to see it made with a pad on top. It would be a 5 star performance seat. With a good pair of biking shorts this seat performs very well.
Your bicycle seat is something you'd like to forget. If you're thinking about it, it's because it's painful or uncomfortable. I put this cover on my old hard bicycle seat and realized that I never thought about it anymore. It's nicely made and fits well.
Was a bit doubtful about how good this was going to be given the price but absolutely delighted with it. Looks good seems well made and most important of all it's comfortable
First, let me say that I have never found a really comfortable bike seat, except the super fat ones on exer-cycles and the chair-like one on my wife's recumbent bike. I'm an old guy with a mountain bike and city bike (not a road bike). I finally tossed my city bike seat into the box of other failures and decided to try one of this ilk. Real carbon fiber laminate seats of this type cost about $150. They are molded plastic. It seems that they believe that "carbon fiber" is a color, or that they can throw a few fibers into the molding press and use that as an excuse for the name. For sure, never buy one where the carbon laminate appearance is a grid painted onto the plastic. This one seems a reasonable step up from the really cheap junk. It's a little stiffer than I expected from the reviews, so my sit bones want padded bike shorts. Maybe it will fit better with time. Given the stress it gets, I hope that they put some chopped fiber into the plastic (not carbon fiber) to strengthen it. This is standard for injection molded parts. We'll see how it holds up...
Incredibly more comfortable than the seat that came with my exercise bike. I almost thought it was broken when I felt it bounce...then remembered it had springs under the seat for comfort. I highly recommend it.
Bought this saddle after my old one was stolen. So glad I've got it now. It's really comfortable and good looking as well. I'm enjoying the ride every single time now and even riding over pot holes it's not as painful as before.
Used it for the first time today it’s so comfy have used a wider padded saddle but this is much better good value well made will buy this type again
Got to say I'm quite surprised about this seat. It' a budget price but it really is comfy. Doesn't look out of place on my mountain bike either makes riding for hours a pleasure now.